Privacy Policy

Last Updated: [Insert Date]

At Lemieux Sales Store (“we,” “us,” or “our”), operating through www.horsewearco.com, we are committed to protecting the privacy of our global equestrian community. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our premium equestrian products.

1. Information We Collect

We collect the following types of information to provide and improve our services to riders, stable managers, and equestrian professionals worldwide:

• Personal Identification Information: Name, email address, shipping address (including stable/barn locations), phone number, and payment details when you purchase bridles, coolers, supplements, or other equipment.
• Transaction Data: Details about purchases of fly control products, grooming supplies, competition gear, and other equestrian essentials, including payment method (Visa, MasterCard, JCB, PayPal).
• Technical Data: IP address, browser type, device information, and browsing behavior when searching for products like halters, therapeutic blankets, or first aid supplies.
• Usage Data: How you interact with our site, including pages visited (such as competition equipment or bulk feeding supplies sections), products viewed, and search queries.
• Communication Data: Records of customer service interactions regarding orders of dewormers, electrolytes, or other specialized products.

2. How We Use Your Information

We use your data to enhance your equestrian shopping experience:

• Process transactions for competition gear, barn equipment, and horse care products with military-grade security
• Provide tailored recommendations for products like fly wear or calming supplements based on purchase history
• Manage your account and process bulk orders for stable managers purchasing feeding supplies or grooming equipment
• Communicate about order confirmations, shipping updates for international bridle shipments, and product availability
• Improve our website functionality for searching specialized items like therapeutic blankets or premium clippers
• Prevent fraud in high-value transactions involving coolers, quarter sheets, or comprehensive first aid kits
• Comply with legal requirements regarding supplement sales and international shipping regulations

3. Data Sharing and Disclosure

We respect the privacy of our global equestrian customers and only share data when necessary:

• Payment Processors: Financial institutions and payment providers (Visa, MasterCard, JCB, PayPal) to complete transactions for competition essentials or bulk barn orders
• Shipping Providers: Logistics partners to deliver products like halters, fly control systems, or heavy equipment worldwide (excluding select Asian regions)
• Service Providers: Trusted companies assisting with website operations, marketing of equestrian products, and customer support
• Legal Compliance: When required by law regarding the sale of veterinary products like dewormers or first aid supplies
• Business Transfers: In connection with any merger or sale of company assets related to our equestrian retail operations

We never sell your personal data to third-party marketers.

4. International Data Transfers

As a global equestrian supplier (excluding certain Asian countries), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws, particularly for customers purchasing specialized items like Japanese-market clippers or European competition bridles.

5. Data Storage and Security

We implement robust measures to protect your equestrian purchase data:

• 256-bit SSL encryption for all transactions, whether for $10 grooming supplies or $500+ barn equipment orders
• Secure storage of customer data with access limited to authorized personnel handling competition priority orders
• Regular security audits of our systems processing supplement subscriptions and recurring dewormer purchases
• PCI-DSS compliance for all payment processing involving equestrian professionals and stable accounts

While we take these precautions, no internet transmission is completely secure. We encourage customers to protect their account credentials, especially when accessing saved payment methods for frequent vitamin or electrolyte orders.

6. Your Rights and Choices

Equestrian professionals and riders worldwide have the following rights:

• Access: Request details of personal data we hold about your stable management account or competition gear purchases
• Correction: Update inaccurate shipping addresses for urgent fly wear or blanket accessory deliveries
• Deletion: Request removal of personal data, subject to legal retention requirements for supplement sales
• Objection: Opt-out of marketing communications while still receiving essential order updates
• Restriction: Limit how we use your data, particularly for saved payment methods on bulk orders
• Portability: Receive your purchase history of bits, bridles, or other equipment in a machine-readable format

To exercise these rights regarding your equestrian product purchases, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience for equestrian gear:

• Essential Cookies: Required for processing transactions of competition coolers or therapeutic blankets
• Performance Cookies: Analyze how riders navigate between fly control products and hoof care items
• Functionality Cookies: Remember preferences like currency selection for international supplement buyers
• Targeting Cookies: Personalize recommendations for complementary products (e.g., suggesting leads with halters)

You can manage cookie preferences through your browser settings, though this may affect functionality for time-sensitive competition orders.

8. Children’s Privacy

Our website is not designed for children under 16 purchasing equestrian equipment. We do not knowingly collect data from young riders without parental consent.

9. Changes to This Policy

We may update this policy as we expand our product lines like new fly wear technologies or supplement formulations. Significant changes will be communicated to customers with active subscriptions for digestive aids or electrolytes.

10. Contact Us

Ride with Confidence,
The Lemieux Sales Store Team